The right of withdrawal under the Austrian Distance and Off-Premises Contracts Act (FAGG) applies to consumers within the meaning of the Austrian Consumer Protection Act (KSchG). You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

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To exercise the right of withdrawal, you must inform us (Boban Erovic, office@headneckmasterclass.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. by e-mail or by letter sent to the address given in the legal notice).

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You may use the model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

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If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

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The right of withdrawal expires for service contracts after the service has been fully performed if the performance has begun with your prior express consent and with the acknowledgement that you will lose your right of withdrawal once the contract has been fully performed by us.

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